Last updated: 22nd August 2026

Please read these Terms of Service ("Terms", "Terms of Service", "Agreement") carefully before using https://melonly.xyz (the "Service") operated by Melonly ("us", "we", "our", "Company").

Melonly is a comprehensive server management and community platform for Emergency Response: Liberty County (ER:LC) on Roblox. Our Service provides tools for server administration, analytics, moderation, member management, and community features to enhance the ER:LC experience.

Melonly is operated by Melonly Ltd, a private limited company registered in England and Wales. In these Terms, "Company", "we", "us", and "our" refer to Melonly Ltd.

• Company Name: Melonly Ltd
• Company Number: 16956918
• Address: 128 City Road, London, EC1V 2NX, United Kingdom
• Email: [email protected]

By accessing or using our Service, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Service. Your use of the Service constitutes your electronic acceptance of this Agreement, which has the same legal effect as if you had physically signed it.

You must be at least 13 years of age to use the Service. By using the Service, you represent and warrant that you are at least 13 years old. If you are under 13 years of age, you are prohibited from using the Service.

If you are between 13 and 18 years of age (or the age of majority in your jurisdiction), you confirm that you have reviewed these Terms with your parent or legal guardian and they have agreed to these Terms on your behalf. Parents and guardians are responsible for the acts of their children under 18 years of age when using the Service.

To access certain features of the Service, you must create an account. You are solely responsible for:

If you create an account through Discord, you authorize us to request and process the Discord account data described in our Privacy Policy, including your email address when Discord provides it.

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use of your account

The following account-related activities are strictly prohibited:

• Multiple Accounts: You may only maintain one (1) account. Creating or operating multiple accounts is prohibited and may result in termination of all associated accounts.
• Account Sharing: You may not share your account credentials with any other person. Each account is personal and non-transferable.
• Account Transfer: You may not sell, trade, transfer, or give away your account to another person or entity.

We may suspend, restrict, or terminate access to the Service where reasonably necessary for security, legal compliance, non-payment, abuse prevention, or material or repeated breaches of these Terms. Where appropriate and lawful, we will try to explain the action taken and provide a way to appeal or fix the issue. Upon termination:

• Your account enters a 30-day soft deletion period during which you may request reactivation
• After 30 days, your account and most associated data are permanently deleted, subject to any retention we need for legal compliance, fraud prevention, safety, dispute handling, or legal claims as described in our Privacy Policy
• No refunds will be issued for any unused subscription time (see our Refund Policy for details)

By creating, uploading, posting, or otherwise providing content to the Service (including but not limited to server descriptions, images, reviews, comments, and profile information), you grant Melonly a worldwide, non-exclusive, royalty-free license to:

• Use, reproduce, and display your content on the Service
• Modify, adapt, and create derivative works from your content
• Distribute and publicly perform your content
• Use your content in marketing materials, screenshots, and promotional activities
• Share your content with service providers acting on our behalf where reasonably necessary to operate the Service

You retain ownership of any intellectual property rights in the content you provide. However, by submitting content to Melonly, you grant us the rights described above for as long as reasonably necessary to operate, improve, secure, and promote the Service, and for a limited archival, backup, or legal-compliance period after content is removed.

When you create a server profile on Melonly:

• The profile remains associated with the Melonly account that created it
• If ownership of the ER:LC server changes, the Melonly profile does not automatically transfer to the new owner
• You may manually transfer server ownership through your account settings if you wish
• Server profiles are not deleted when ER:LC ownership changes

You are solely responsible for all content you provide to the Service. Server administrators are responsible for moderating and maintaining the content on their server profiles, including descriptions, images, and any information displayed in the directory.

You agree not to use the Service to post, upload, transmit, or otherwise make available any content that:

• Contains hate speech, discrimination, or harassment based on race, ethnicity, national origin, religion, gender, sexual orientation, disability, or any other protected characteristic
• Contains NSFW (Not Safe For Work) or adult content
• Impersonates any person or entity, including other users, staff members, or servers
• Constitutes spam or unsolicited advertising for unrelated services
• Promotes, distributes, or provides instructions for exploits, cheats, hacks, or unauthorized modifications for ER:LC or Roblox
• Contains false, misleading, or deceptive information about servers or services
• Discloses personal information of others without their consent (doxxing)
• Contains malware, viruses, phishing attempts, or malicious links
• Infringes upon intellectual property rights of others
• Violates any applicable local, state, national, or international law
• Threatens, encourages, or incites violence or harm to persons or property

In addition to the prohibited content listed above, the following activities are strictly forbidden:

• Using the Service for illegal purposes or in support of illegal activities
• Harassing, threatening, or intimidating other users
• Making fraudulent offers or advancing financial scams
• Collecting personal data or information about third parties without their knowledge or consent
• Attempting to disrupt the Service through denial-of-service (DoS) attacks, flooding, or similar means
• Unauthorized access, use, or manipulation of Melonly's APIs, including making forged requests or bypassing origin restrictions
• Using bots, scrapers, or automated tools without explicit written permission from Melonly
• Reverse engineering, decompiling, or attempting to extract source code from the Service
• Circumventing any security features or access controls
• Interfering with other users' access to or enjoyment of the Service
• Soliciting customers to use products or services unaffiliated with Melonly that compete with our Service

Any user may submit a server for listing in the Melonly directory. However, all server listings are subject to approval by Melonly staff before appearing publicly. We reserve the right to reject any server listing for any reason.

Melonly reserves the right to remove servers from the directory at any time, with or without notice, and on a case-by-case basis. Servers may be removed for:

• Violations of these Terms of Service
• Violations of Roblox Terms of Service or ER:LC community guidelines
• Violations of Discord Terms of Service or Community Guidelines
• False or misleading information
• Prohibited content as defined in these Terms
• Reports from the community or identified policy violations

For severe violations, servers may be removed immediately without warning. For minor issues, we may provide a warning period at our discretion.

Verified or badged servers do not have special requirements or obligations beyond regular servers. Verification is granted at Melonly's sole discretion and may be revoked at any time.

All users have access to Melonly's API for reasonable, non-commercial use. API usage is subject to:

• Rate Limits: Dynamic rate limits are applied to prevent abuse. Excessive usage may result in temporary or permanent API access restrictions.
• Authorization: All API requests must use proper authentication and may not bypass origin restrictions or security controls.
• Permitted Use: API access is for integrating with Melonly features and accessing your own data. Commercial use or reselling of API access is prohibited without written permission.
• Automated Tools: Bots, scrapers, and automated access tools require explicit written permission from Melonly before use.

We reserve the right to revoke API access for any user who violates these terms or uses the API in a manner that degrades Service performance or availability.

Melonly integrates with Roblox and Emergency Response: Liberty County. By using these integrations:

• You acknowledge that Melonly is not affiliated with, endorsed by, or sponsored by Roblox Corporation or the developers of ER:LC
• You may link and unlink your Roblox account at any time through your account settings
• Unlinking your Roblox account does not delete historical data already collected
• Melonly is not responsible for changes, updates, or discontinuation of Roblox or ER:LC services
• Melonly is not liable for service disruptions caused by Roblox API changes or ER:LC updates

Melonly provides tools for server moderation within ER:LC. However:

• Server owners and administrators are solely responsible for their moderation actions
• Melonly is not responsible for moderation decisions made by server staff
• Melonly does not endorse or validate any specific moderation practices
• Disputes regarding in-game moderation should be resolved between users and server administrators

Melonly offers paid subscription plans including Melonly Plus (also referred to as "premium") and Watchdog. By purchasing any paid service:

• You authorize us to charge your selected payment method on a recurring basis (monthly or yearly) or as a one-time payment (lifetime)
• Charges include the service fee, applicable taxes, and any transaction fees
• All prices are displayed in USD unless otherwise stated

Monthly and yearly subscriptions automatically renew at the end of each billing cycle unless you cancel before the renewal date. You can cancel your subscription at any time through the Stripe Customer Portal.

When you cancel:

• Your subscription remains active until the end of your current billing period
• You retain access to premium features until the paid period expires
• No further charges will be made
• No refund will be issued for remaining time in the current billing period

If a subscription payment fails:

• Stripe will automatically retry payment up to 8 times over a 14-day period
• Your invoice will show as overdue during this period
• Your subscription will be paused until payment is successful
• You must update your payment method or manually renew to restore access

We reserve the right to change subscription prices at any time. For existing subscribers:

• We will provide 30 days advance notice of any price increases
• Price changes take effect at your next renewal after the notice period
• You may cancel your subscription before the renewal if you do not agree to the new price

Lifetime subscriptions are subject to special terms:

• "Lifetime" refers to the operational lifetime of the Melonly Service, not your lifetime
• Lifetime subscriptions are one-time payments and do not auto-renew
• Lifetime subscriptions are non-transferable. Refunds remain subject to our Refund Policy and any non-excludable statutory rights.
• If we discontinue the paid service, we will provide any notice or remedy required by applicable law, which may include a fair pro-rated refund, service credit, or replacement service.
• May be revoked or limited if your account is terminated for serious Terms violations, subject to applicable law and any rights you cannot waive.

Custom server directory URLs are offered as a one-time purchase and are:

• Tied to a specific server permanently
• Cannot be changed, transferred, or reused after purchase. Refunds remain subject to our Refund Policy and any non-excludable statutory rights.
• Subject to availability and compliance with our naming policies
• May be revoked in cases of abuse, policy violations, impersonation, or legal concerns, subject to applicable law.

We may offer discounts, free trials, or promotional pricing at our discretion. These promotions:

• Are subject to eligibility requirements stated at the time of offer
• Are limited-time offers with no guarantee of future availability
• Do not imply any entitlement to future discounts or pricing

If you are a consumer located in the European Union or United Kingdom, you have a 14-day cooling-off period to cancel your subscription for any reason. If you ask us to begin supplying the service during that period, you expressly request immediate performance. Depending on the product purchased and how it is supplied, your withdrawal right may be reduced, you may need to pay for the proportion of services already supplied, or the right may end once digital content has been fully supplied after your express consent and acknowledgement.

You are responsible for any local, state, national, or international taxes applicable to your subscription, depending on your region. Some taxes may be automatically calculated and added to your invoice.

Our refund policy is detailed in our Refund Policy page. Please review it carefully before making a purchase. Fraudulent chargebacks are strictly prohibited and may result in immediate account termination, legal action, and collections.

This policy applies to all multimedia content (images, videos, and other media) uploaded through Melonly Plus features.

Multimedia content uploaded under Melonly Plus is stored temporarily as a benefit of an active subscription:

• If your Melonly Plus subscription lapses, expires, or is terminated, a 60-day grace period begins
• During the grace period, content remains stored but premium display features may be disabled
• If the subscription is not renewed within 60 days, all multimedia content will be permanently deleted
• Deletion is irreversible and content cannot be recovered

• Media uploaded during promotional offers, beta features, or trial access is deleted immediately upon expiration unless otherwise stated
• We may remove content at any time if it violates these Terms or applicable law, without refund
• We may retain backup copies for up to 30 days after deletion for internal purposes; these are not accessible to users
• In cases of account suspension or ban, multimedia content may be withheld, suspended, or deleted

Melonly is not liable for loss, corruption, or deletion of multimedia content due to expired subscriptions, user error, policy violations, or technical issues. We strongly recommend maintaining local backups of all important media files.

The Service and its original content, features, and functionality are owned by Melonly and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws. This includes but is not limited to:

• The Melonly name, the M logo, and related branding
• Software, code, and technical infrastructure
• Design, layout, and user interface
• Documentation and help materials

You may not use our trademarks, logos, or branding without our express written permission.

Melonly and the M logo are registered trademarks of Melonly Ltd in the United Kingdom.

We respect the intellectual property rights of others and expect users to do the same. If you believe that content on our Service infringes your copyright, please contact us at [email protected] with the following information:

• Your contact information (name, address, email, phone)
• Identification of the copyrighted work claimed to be infringed
• Identification of the material claimed to be infringing (URL or description)
• A statement that you have a good faith belief that the use is unauthorized
• A statement that the information in the notice is accurate
• Your physical or electronic signature

We will investigate all valid DMCA notices and remove infringing content within 24-48 hours of receipt of a valid claim.

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

By using the Service, you acknowledge that:

• We collect IP addresses for security, fraud prevention, and legal compliance purposes
• We collect gaming data from ER:LC for server management and analytics
• Authorized staff members may access your data for support, moderation, and operational purposes
• All staff access to sensitive data is logged for accountability

For complete details on data collection, usage, retention, and your rights, please review our Privacy Policy.

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE.

Melonly makes no warranty that:

• The Service will meet your requirements or expectations
• The Service will be uninterrupted, timely, secure, or error-free
• The results obtained from use of the Service will be accurate or reliable
• Any errors in the Service will be corrected

We provide the Service on a "best effort" basis. We do not guarantee any specific uptime or availability. The Service may be temporarily unavailable due to maintenance, updates, technical issues, or circumstances beyond our control.

From time to time, we may offer beta or experimental features. These features are provided "as is" with no warranties and may be modified, discontinued, or removed at any time without notice. Beta features will be clearly marked with their own disclaimers when released.

The Service may contain links to third-party websites or services. Melonly is not responsible for:

• The content, accuracy, or opinions expressed on third-party sites
• Privacy practices of third-party sites
• Any damages resulting from use of third-party services

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any mandatory consumer rights You may have under applicable law.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL MELONLY, ITS OFFICERS, DIRECTORS, EMPLOYEES, AGENTS, OR SUPPLIERS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING BUT NOT LIMITED TO DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO YOUR USE OF OR INABILITY TO USE THE SERVICE.

In no event shall Melonly's total liability to you for all damages, losses, and causes of action exceed the amount paid by you to Melonly in the twelve (12) months prior to the claim, or one hundred pounds sterling (£100), whichever is greater.

Some jurisdictions do not allow the exclusion or limitation of liability for consequential or incidental damages. In such jurisdictions, our liability is limited to the greatest extent permitted by law.

If you use the Service on behalf of a business, or if your breach of these Terms causes a third-party claim against Melonly, you agree to indemnify Melonly, its officers, directors, employees, agents, licensors, and suppliers from and against reasonable losses, expenses, damages, and costs, including reasonable legal fees, resulting from:

• Your violation of these Terms
• Your violation of any rights of another person or entity
• Your use or misuse of the Service
• Content you provide to the Service
• Any breach of your representations and warranties set forth in these Terms

This section does not apply to consumers to the extent prohibited by applicable law.

Melonly shall not be liable for any failure or delay in performance under these Terms due to circumstances beyond our reasonable control, including but not limited to:

• Acts of God, natural disasters, or extreme weather
• War, terrorism, riots, or civil unrest
• Pandemics or epidemics
• Government actions, laws, or regulations
• Internet service provider failures or outages
• Third-party service failures (including but not limited to Roblox, ER:LC, Stripe, or Cloudflare)
• Power outages or telecommunications failures
• Cyber attacks, hacking attempts, or security breaches

These Terms shall be governed by and construed in accordance with the laws of England and Wales (United Kingdom), without regard to its conflict of law provisions.

If a dispute arises under these Terms, please contact us first at [email protected] so we can try to resolve it informally.

• If You are a consumer in the UK or EEA, nothing in these Terms prevents You from bringing a claim in the courts that have jurisdiction under applicable consumer law.
• If You are not a consumer, the courts of England and Wales will have exclusive jurisdiction unless applicable law requires otherwise.

We may also agree to use an appropriate alternative dispute resolution process where it is practical to do so, but You are not required to use ADR where the law gives You a court-based remedy.

Our Service may display advertisements through Melonly's advertising system, including advertiser creatives submitted by users of the Service. Creative assets may be reviewed for policy compliance before publication.

We are not responsible for the content of third-party advertiser destinations linked through advertisements. Your interactions with advertisers are solely between you and the advertiser.

We reserve the right to modify or replace these Terms at any time at our sole discretion. For material changes:

• We will provide at least 30 days advance notice through an on-site notification
• The "Last updated" date at the top of this page will be updated
• Your continued use of the Service after the notice period constitutes acceptance of the new Terms
• If you do not agree to the new Terms, you must stop using the Service

It is your responsibility to review these Terms periodically for changes. We encourage you to check this page regularly.

We may send you communications about the Service, your account, and your purchases. Where consent is required by law for direct marketing, we will only send marketing communications if you have opted in.

• Service Announcements: Important updates regarding service functionality, security, or maintenance. You cannot opt-out of these essential communications.
• Marketing Communications: Promotional emails, newsletters, and updates about new features may be sent where you have opted in or where another lawful basis for direct marketing applies. You may opt out of those communications at any time while keeping your account.

To unsubscribe from marketing emails, click the "unsubscribe" link in any promotional email or contact us at [email protected].

These Terms, together with our Privacy Policy and Refund Policy, constitute the entire agreement between you and Melonly regarding your use of the Service and supersede all prior agreements, understandings, and communications, whether written or oral.

If any provision of these Terms is held to be invalid, illegal, or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect. The invalid provision shall be modified to the minimum extent necessary to make it valid and enforceable.

Our failure to enforce any right or provision of these Terms will not be deemed a waiver of such right or provision. No waiver of any term shall be deemed a further or continuing waiver of such term or any other term.

These Terms, and any rights and licenses granted hereunder, may not be transferred or assigned by you without our prior written consent. Melonly may freely assign these Terms and all rights and obligations hereunder, including in connection with a merger, acquisition, corporate reorganization, or sale of assets.

These Terms do not create any third-party beneficiary rights. The Terms are for the sole benefit of you and Melonly.

Provisions of these Terms that by their nature should survive termination shall survive, including but not limited to ownership provisions, warranty disclaimers, indemnification, and limitations of liability.

If you have any questions, concerns, or requests regarding these Terms of Service, please contact us:

• Email: [email protected]
• Postal address: 128 City Road, London, EC1V 2NX, United Kingdom
• For billing inquiries: Stripe Customer Portal

By using Melonly, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.